As a general rule of thumb, we recommend you place your Peloton bike near your WiFi router or access point for the strongest connection. If you run into trouble connecting your bike to your wireless network, we recommend restarting both your bike and your router.
To test your connection, we recommend running a speed test on your Peloton bike. To check your wireless connection on your bike, please go through the following steps:
1) If you are logged in, log out of your account to return to the log in screen. If you are already at the log-in screen stay here.
2) Tap on the upper right hand corner of your log in screen. This will open up your browser.
3) In your browser, enter speedof.me in the link bar and press enter to make the page load.
4) Press "start test" on the lower left hand side of the page.
Our recommended connection speed: 10-15 Mbps.
If you continue to run into trouble, please refer to our article on Troubleshooting Peloton Touchscreen Internet Connectivity.
If your wireless connection is not strong enough to work with the bike you also have the option of using an ethernet cable to connect your bike to an internet outlet. The back of the touchscreen has a space for an ethernet cable so you can connect the bike to a nearby internet outlet. You can find a few options for different cable lengths below: